Returns and Refunds
We thank you for shopping with us. We grow our plant material with the utmost care, and ship with all caution, however sometimes even the best intentions can go wrong. For this reason, we offer the return and refund policies stated below. If you have questions regarding our policies, please get in touch.
Plant material, and bonsai pots return notification must be
made within 3 days of receipt of an item’s for a refund excluding
shipping. Plants must be in the original
form, with original packaging, and receipt. Refunds will be made only to the credit card used for the original
sale. Items must be returned to:
4925 Woodstock Lane
Rohrersville, Md 21779
Unless prior arrangements have been made. Once we have received the item, we will
notify you that it has been received and inspect the item before issuing your
Gift Cards can be returned for refund of the unused portion
within one month of purchase. Refunds
will be made only to the credit card used to purchase the original sale.
Class refunds must be requested within 1 week of the beginning or ending of the unattended class date.
Refunds will be made only to the credit card used to purchase the class originally. We must be notified of returns no later than 3 days after receipt of material(s). Refunds & Refunds to include gift cards, classes, and general merchandise.