Our Minimum order is $25.00 any orders less that
that will be charged and extra $6.00 fee. The
handling fee on orders is $14.95. An extra shipping
fee to be determined on the day of shipping applies
to Tree Gallery trees.
plants that we fill your order with are the best that
we have available at the time of your order. Not all
materials are identical and plants of a given type
are not guaranteed to be uniform in size and color
throughout the year.
propagate year round and strive to have most of our
materials available throughout the year. The best
seasons for growth however, are summer and spring.
Consequently we have a wider variety of plant materials
available for sale in the fall. Subsequently, all
materials are subject to availability on a first come
first serve basis. Please feel free to e-mail us at
to confirm availability.
occasion we cannot fill an order due to unexpected
stock shortages. In these instances we have several
options to accommodate your needs. We will inform
you and can: hold your order until the particular
plant becomes available; replace the particular plant
with similar material of the same size; replace the
particular plant with the same material in a different
size; or refund you for that particular plant. If
you are placing a minimum order, please specify any
plants you would prefer us to substitute in the case
we are not able to properly fill your order.
and packaging live plants is a difficult procedure
that requires a mixture of delicacy and timing to
ensure the survival and quality of your plants. Over
the past decade we have developed a shipping system
we are confident in. We find that the best time to
ship plants is when nighttime temperatures are above
36°F and below 90°F. We have developed shipping
methodologies that allow us to ship even in coldest
weather. If, however, we feel that weather conditions
would be detrimental to your materials we will notify
you and hold your materials until conditions are more
favorable. Orders are processed and filled within
two weeks. UPS is our primary shipper.
realize that unexpected problems occur occasionally.
If you have any problems or run into difficulties,
please contact us quickly so we can deal with the
are committed to ensuring the privacy of our clients.
All of the information we gather for our newsletter
or to complete your order is used to offer you the
best experience we possibly can. We will never sell
or disclose your personal information to any third
party without your implicit approval. WE HATE JUNK
MAIL and we guess you do too.
encourage customers to use our Web site, catalog and
secure shopping cart. Completed orders can also printed
and faxed to us at 301-432-4409. Please note that
we cannot take any phone orders after 3 p.m. Eastern
Standard Time. You can also mail orders to us at:
4925 Woodstock Lane
Rohrersville, MD 21779